Last Updated: 30/11/2024
TrueLensVision (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.truelensvision.com, or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
If you have any questions or concerns, please contact us at privacy@truelensvision.com.
1. Information We Collect
We collect personal information to provide and improve our services. The types of personal information we collect include:
1.1 Personal Information Provided by You
When you interact with our website or services, you may provide us with:
- Your name and email address (e.g., when filling out forms on our website).
- Any other information you voluntarily provide (e.g., inquiries about services, feedback).
1.2 Photos and Media
As part of our photography services, we may collect and store photographs taken during sessions managed by us. These photographs are not captured by us directly but by our partnered or contracted photographers.
1.3 Automatically Collected Information
We may automatically collect certain information when you visit our website, such as:
- Your IP address, browser type, and device information.
- Your interactions with our website (e.g., pages viewed, time spent on the website).
- Cookies and similar tracking technologies (see Section 6 for details).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide services: Including responding to inquiries, booking photography sessions, and delivering results.
- Portfolio and Marketing: With your consent, we may use photographs from sessions we manage to showcase in our online portfolio, social media, or promotional materials. If you do not wish for your photos to be used for these purposes, you can inform us at any time.
- Communication: Sending confirmations, responding to queries, or providing updates.
- Marketing and promotions: Sharing information about our services, offers, or events, where legally permissible.
- Improvement: Analyzing website performance and improving user experience.
- Compliance: Ensuring adherence to legal obligations and agreements.
3. Sharing Your Information
We value your privacy and only share your data under the following circumstances:
- Service Providers: We may share your information with third-party vendors (e.g., email services or contracted photographers) to assist in providing our services.
- Portfolio and Promotion: We may showcase photographs from sessions we manage in our portfolio, ensuring they are used respectfully and professionally. You may opt out of this use by contacting us.
- Legal Compliance: When required by law or to protect our legal rights.
- Consent: With your explicit consent for specific purposes.
4. User Rights and Choices
Under GDPR and applicable privacy laws, you have the following rights regarding your personal information:
- Access and correction: Request access to or correction of your data.
- Deletion: Request the deletion of your data (“right to be forgotten”).
- Data portability: Receive a copy of your data in a portable format.
- Withdraw consent: Withdraw consent for data collection or photo usage at any time.
- Object to processing: Object to processing your data for certain purposes (e.g., marketing or portfolio use).
To exercise these rights, contact us at privacy@truelensvision.com.
5. Data Retention
We retain your personal information and photographs only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For instance:
- Email and name provided in our contact forms are retained until the inquiry is resolved or you request deletion.
- Photographs may be retained for our portfolio or marketing use unless you request their removal.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These technologies help us:
- Remember user preferences.
- Analyze traffic and performance.
You can adjust your cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
7. Data Security
We implement robust security measures to protect your information, including:
- Secure Socket Layer (SSL) encryption on our website.
- Restricted access to sensitive data.
- Regular monitoring for vulnerabilities and breaches.
Despite these efforts, no system can guarantee 100% security. You share information at your own risk.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content or privacy practices. Please review the privacy policies of these third parties.
9. Privacy of Minors
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.
10. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with the “Last Updated” date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please contact us at:
TrueLensVision
Email: privacy@truelensvision.com
Website: www.truelensvision.com
Legal Disclaimer
This Privacy Policy is intended to comply with the GDPR and other applicable privacy laws. For further clarification or to ensure full compliance, consult a legal professional.
